Центр помощи BillionVerify
Ответы на вопросы о результатах, оплате и работе BillionVerify.
Частые вопросы о BillionVerify
Узнайте, что означают результаты, когда списываются кредиты и как проходит проверка почтового ящика.
13 ответов
What do the verification statuses mean? (valid, invalid, catch-all, unknown, disposable, role)
Understand valid, invalid, catch-all, unknown, disposable, and role results, including which outcomes use credits.
Ограничения провайдеровWhy are iCloud (icloud.com / me.com / mac.com) addresses not marked "valid"?
Learn why iCloud, me.com, mac.com, and Hide My Email addresses return unknown instead of valid.
Ограничения провайдеровWhy are Outlook / Hotmail / Live addresses not marked "valid"?
Learn why personal Microsoft addresses return unknown and how Microsoft 365 business domains differ.
Результаты проверкиWhat does an "unknown" result mean, and what should I do with it?
Unknown means the receiving mail system did not provide a reliable answer; it does not mean the address is bad.
Результаты проверкиWhy is an address marked catch-all instead of valid?
Catch-all means the domain accepts every recipient without confirming whether the specific mailbox exists.
Результаты проверкиWhy was an address I believe is active marked "invalid"?
Invalid is based on a concrete rejection from the receiving server, not a guess about the mailbox.
Результаты проверкиWhat does the "score" in the result mean?
The 0.0–1.0 score reflects deliverability confidence and should always be read together with the status.
Результаты проверкиWhy did my result change when I re-verified the same address?
Cached results and temporary mail-server conditions can explain why a later verification returns a different status.
Оплата и кредитыWhich results consume credits?
See which verification outcomes cost one credit and which results are always returned free of charge.
Оплата и кредитыDo you charge for disposable / temporary email addresses?
Disposable-domain detection is free unless you explicitly request and complete a full live SMTP verification.
Оплата и кредитыAm I charged again if I verify the same address twice?
Repeat checks for the same account and address are free within 24 hours unless you request a force refresh.
Оплата и кредитыDo my credits expire?
Purchased and bonus credits stay in your account until you use them, with no monthly reset or expiration date.
Доверие и конфиденциальностьDoes verification send a real email to the address?
Verification checks the receiving mail server but stops before transmitting any message body to the recipient.
Проверьте список email прямо сейчас
Используйте BillionVerify, чтобы очистить список, снизить bounce и защитить репутацию отправителя.
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