Privacy Policy

Effective: March 27, 2026

This Privacy Policy explains how BillionVerify ("we," "us," or "our") collects, uses, discloses, and protects personal data when you visit billionverify.com, create an account, purchase credits or subscriptions, submit verification data, use our APIs, contact support, or otherwise interact with the Service.

1. Data We Collect

2. How We Use Data

• Provide, secure, maintain, and improve the Service.
• Process verifications, generate results, manage credits, subscriptions, and downloadable outputs.
• Process payments, detect fraud, investigate disputes, and respond to chargebacks or abuse.
• Communicate with you about account activity, billing, support, product changes, and security matters.
• Comply with law, enforce our agreements, protect rights and property, and keep business records.

3. Legal Bases for Processing

If you are in the EEA, UK, or Switzerland, we generally rely on the following legal bases:

• Contract performance: providing the Service, account management, billing, and support.
• Legitimate interests: service security, analytics, fraud prevention, dispute response, and product improvement.
• Consent: optional analytics, support tools, and marketing communications where consent is required.
• Legal obligation: taxes, accounting, sanctions screening, lawful requests, and regulatory compliance.

4. How We Share Data

We do not sell personal data. We may disclose data to the following categories of recipients when reasonably necessary:

• Payment processors such as Stripe for payments, invoices, subscriptions, refunds, and dispute handling.
• Hosting, storage, CDN, and security providers, including Cloudflare and similar infrastructure vendors.
• Analytics or support providers, such as self-hosted Plausible analytics, Google Analytics when enabled, and Chatwoot when enabled and consented to by the user where required.
• Authentication providers if you choose a third-party sign-in option.
• Advisors, auditors, insurers, acquirers, law enforcement, courts, regulators, or other third parties where disclosure is necessary to protect our rights, respond to legal process, or complete a corporate transaction.

5. Data Retention

We retain data for as long as reasonably necessary to operate the Service, support customers, investigate abuse, resolve payment issues, comply with law, and maintain business records. Retention periods vary by data type, account status, and legal requirements.

• Account and billing records may be retained while your account is active and for additional periods after closure.
• Verification inputs, results, job records, and file artifacts may remain in active systems, backups, or logs for operational, support, fraud, and legal reasons.
• We do not promise fixed deletion windows unless we expressly agree to them in writing or make them available as a product setting.

6. International Transfers

We and our service providers may process data in the United States and other countries that may not provide the same level of data protection as your home jurisdiction. Where required, we rely on recognized transfer mechanisms such as contractual safeguards.

7. Your Rights and Choices

Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or export certain personal data, and to withdraw consent for optional processing.

• You can update certain account information from your dashboard.
• You can opt out of non-essential cookies or support tools where offered through our consent controls.
• California residents may have rights under the CCPA/CPRA, including the right to know, delete, and correct personal information. We do not sell personal information or share it for cross-context behavioral advertising.

To exercise privacy rights, email support@billionverify.com. We may verify your identity before fulfilling a request.

8. Security

We use administrative, technical, and physical safeguards designed to protect data. These may include TLS in transit, access controls, audit logging, environment-based secrets management, and security monitoring. No system is perfectly secure, and we cannot guarantee absolute security.

9. Third-Party Sites and Services

The Service may link to third-party sites or integrate with third-party services. Their privacy practices are governed by their own terms and policies, not this Policy.

10. Children's Data

The Service is not directed to children, and we do not knowingly collect personal data from anyone under 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date above shows when the current version took effect. If required by law, we will provide additional notice of material changes.

12. Contact

Privacy questions and requests may be sent to: