Identify generic addresses like info@, support@, and admin@ that are managed by multiple people. Reach real individuals instead of shared inboxes.
Role accounts are shared by teams and rarely engaged with personally. Filtering them improves open rates, reduces spam complaints, and protects your sender reputation.
Shared inboxes hurt every deliverability metric.
Shared inboxes rarely open or click marketing emails — 73% lower engagement than personal addresses.
Multiple recipients in a shared inbox increases the chance someone marks your email as spam.
Low engagement from role accounts signals to ISPs that your emails are unwanted, hurting future inbox placement.
Role accounts change or deactivate more frequently than personal addresses, creating more hard bounces.
Four detection methods identify role-based addresses across any domain.
Checks 50+ known role prefixes like info@, support@, sales@, admin@, contact@, and help@.
Machine learning trained on millions of addresses catches non-obvious role patterns across languages.
Identifies domain-specific role conventions and company-level inbox structures.
The role pattern database is updated continuously as new patterns are identified.
50+
Role Patterns
Detected automatically
40–60%
Engagement Lift
After filtering role accounts
99.9%
Detection Accuracy
Across all role types
100
Free Daily Checks
No credit card required
Each tool addresses a different email quality signal.
Check individual emails for validity, deliverability, and reputation. No account required.
Identify and block temporary email services before they pollute your list.
Detect emails likely to bounce before sending, protecting your sender reputation.
Identify accept-all mail servers that mask actual mailbox existence.
Role accounts are generic addresses like info@, support@, sales@, and admin@ that are shared by multiple people. They typically have low engagement because no single person is responsible for responding. We detect over 50 role-based patterns.
Filtering role accounts improves campaign results by 40–60%. You reach individuals instead of shared inboxes, which increases open rates and reduces spam complaints. This is especially impactful for B2B campaigns.
We identify over 50 patterns including info@, support@, sales@, admin@, contact@, and help@. Our ML classification works across languages and catches non-obvious role addresses too.
Not necessarily. We provide role confidence scores so you can decide. Many senders segment role accounts into separate campaigns with different messaging rather than blocking them entirely.
Yes. Our API includes role detection in every verification response at no extra cost. Integration takes under 30 minutes with our documentation and SDKs for Python, Node.js, Go, and PHP.
Yes. Every account includes 100 free daily checks with full role detection. No credit card required to start.
Role account detection identifies email addresses that belong to functions or departments rather than individual people — addresses like info@, support@, admin@, sales@, noreply@, and abuse@. These addresses are typically managed by teams or automated systems, resulting in lower engagement rates, higher unsubscribe rates, and spam complaints. BillionVerify flags role accounts in every verification response so you can segment them out or treat them differently in your campaigns.
A role-based email address is assigned to a job function rather than an individual — for example: admin@, webmaster@, billing@, or help@. These addresses are often monitored by multiple people or routed to ticketing systems, which means your marketing messages are rarely read by the intended recipient. Sending to role-based emails increases spam complaints and unsubscribe rates. BillionVerify detects over 50 role patterns and includes role account flags in every API response at no extra cost.
Identify role accounts, reach real people, and improve engagement rates. Start with 100 free checks daily.
100 free checks daily · 50+ role patterns detected · No credit card required
