Role Account Filter

Identify generic addresses like info@, support@, and admin@ that are managed by multiple people. Reach real individuals instead of shared inboxes.

Role Account Filter

Reach Real People

Role accounts are shared by teams and rarely engaged with personally. Filtering them improves open rates, reduces spam complaints, and protects your sender reputation.

50+ role patterns detectedImproves engagement ratesBuilt into every check
Get Started for Free
BillionVerify role-based email account detection result screen

Why Filter Role Accounts?

Shared inboxes hurt every deliverability metric.

Low Engagement

Shared inboxes rarely open or click marketing emails β€” 73% lower engagement than personal addresses.

More Spam Complaints

Multiple recipients in a shared inbox increases the chance someone marks your email as spam.

Poor Deliverability

Low engagement from role accounts signals to ISPs that your emails are unwanted, hurting future inbox placement.

Higher Bounce Rate

Role accounts change or deactivate more frequently than personal addresses, creating more hard bounces.

How Role Detection Works

Four detection methods identify role-based addresses across any domain.

Pattern Matching

Checks 50+ known role prefixes like info@, support@, sales@, admin@, contact@, and help@.

ML Classification

Machine learning trained on millions of addresses catches non-obvious role patterns across languages.

Domain Analysis

Identifies domain-specific role conventions and company-level inbox structures.

Continuous Updates

The role pattern database is updated continuously as new patterns are identified.

50+

Role Patterns

Detected automatically

40–60%

Engagement Lift

After filtering role accounts

99.9%

Detection Accuracy

Across all role types

100

Free Daily Checks

No credit card required

Frequently Asked Questions

1. What is a role account email?

Role accounts are generic addresses like info@, support@, sales@, and admin@ that are shared by multiple people. They typically have low engagement because no single person is responsible for responding. We detect over 50 role-based patterns.

2. Why detect role accounts?

Filtering role accounts improves campaign results by 40–60%. You reach individuals instead of shared inboxes, which increases open rates and reduces spam complaints. This is especially impactful for B2B campaigns.

3. What role patterns are detected?

We identify over 50 patterns including info@, support@, sales@, admin@, contact@, and help@. Our ML classification works across languages and catches non-obvious role addresses too.

4. Should I block role accounts entirely?

Not necessarily. We provide role confidence scores so you can decide. Many senders segment role accounts into separate campaigns with different messaging rather than blocking them entirely.

5. Can I integrate role detection via API?

Yes. Our API includes role detection in every verification response at no extra cost. Integration takes under 30 minutes with our documentation and SDKs for Python, Node.js, Go, and PHP.

6. Is role detection available for free?

Yes. Every account includes 100 free daily checks with full role detection. No credit card required to start.

Role Account Filter

Filter Generic Emails Now

Identify role accounts, reach real people, and improve engagement rates. Start with 100 free checks daily.

100 free checks daily Β· 50+ role patterns detected Β· No credit card required

99.9%
Accuracy
Real-time
API Speed
$0.00014
Per Email
100/day
Free Forever