CC (Carbon Copy)
Every email term you need to master email marketing and email deliverability, explained clearly and simply.
Email Technical
Definition
CC (Carbon Copy) is an email field that allows you to send a copy of your message to additional recipients beyond the primary addressee. All recipients in the To and CC fields can see each other's email addresses, making it ideal for keeping stakeholders informed while maintaining transparency about who is included in the conversation.
Common Use Cases
Keep managers informed on client communications without making them the primary recipient
Include team members in project updates so everyone stays aligned
Loop in stakeholders on important decisions for visibility and accountability
Share meeting notes or action items with all attendees after a discussion
Notify relevant departments about cross-functional matters
Document communications by including a shared mailbox or archive address
Why CC Matters
CC serves as a professional courtesy in email communication, ensuring relevant stakeholders stay informed without being the primary audience. It helps maintain accountability by creating a visible record of who received the information. For businesses, proper use of CC improves team coordination, keeps managers updated on project progress, and provides documentation for important decisions. Misusing CC can lead to email overload, so understanding when to CC versus when to use BCC or separate emails is essential for effective communication.
How CC Works
When you add email addresses to the CC field, those recipients receive an exact copy of your email along with the primary recipients in the To field. Unlike BCC (Blind Carbon Copy), CC recipients are visible to everyone on the email thread. This transparency makes CC useful for professional communication where you want all parties to know who is being kept in the loop. Most email clients display CC recipients just below the To field, and any recipient can reply to all or just the sender.
Best Practices
Only CC people who genuinely need to see the email - avoid unnecessary noise
Use BCC instead of CC when recipients should not see each other's addresses
Consider whether a separate email or chat message would be more appropriate
Explain in the email body why certain people are CC'd if it is not obvious
Remove CC recipients from reply-all chains when they no longer need updates
Avoid CC'ing executives on routine matters - reserve it for important communications
Use distribution lists or groups for recurring CC needs to maintain consistency
Review the CC list before sending to avoid accidentally including the wrong people
Frequently Asked Questions
What is the difference between CC and BCC?
CC (Carbon Copy) shows all recipients to everyone on the email, while BCC (Blind Carbon Copy) hides recipients from each other. Use CC when transparency about who receives the email is appropriate, and BCC when you want to protect recipient privacy or prevent reply-all chains.
Should CC recipients respond to the email?
CC recipients are typically informed as a courtesy and are not expected to respond. The primary action is expected from To recipients. However, CC recipients may reply if they have relevant input or if the sender specifically requests their feedback.
Can CC recipients see BCC recipients?
No. BCC recipients are hidden from everyone, including those in the To and CC fields. Only the sender knows who was included in the BCC field. This makes BCC useful for mass emails where you want to protect recipient privacy.
Why is it called Carbon Copy?
The term comes from carbon paper, which was used before photocopiers to create duplicate copies of typed or handwritten documents. Placing carbon paper between sheets would transfer the writing to the sheet below, creating a copy - similar to how CC creates copies of emails for additional recipients.
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