Freshworks CRM email verification with BillionVerify
Freshworks CRM (now Freshsales) gives sales and marketing teams a unified view of prospects, accounts, and deals. Pairing it with BillionVerify ensures that every contact in your pipeline carries a verified, deliverable email address—protecting your sender reputation and keeping engagement data trustworthy.
Why verify before the send
Sales sequences, automated nurture emails, and deal-stage notifications all depend on accurate contact addresses. Invalid emails hurt deliverability rates and mislead engagement analytics. BillionVerify removes undeliverable, disposable, and role-based addresses from Freshworks CRM before they distort your pipeline or damage your domain reputation.
Ready-to-use n8n workflow
Import this workflow into n8n — it verifies every address with BillionVerify before Freshworks CRM sends, so only deliverable contacts are emailed. Install the BillionVerify community node first, then add your API key.
{
"name": "Verify emails before sending in Freshworks CRM + BillionVerify",
"nodes": [
{
"parameters": {},
"type": "n8n-nodes-base.manualTrigger",
"typeVersion": 1,
"position": [
240,
300
],
"name": "When clicking ‘Test workflow’"
},
{
"parameters": {
"assignments": {
"assignments": [
{
"id": "email-field",
"name": "email",
"value": "jane@example.com",
"type": "string"
}
]
},
"options": {}
},
"type": "n8n-nodes-base.set",
"typeVersion": 3.4,
"position": [
460,
300
],
"name": "Get contacts"
},
{
"parameters": {
"sendTo": "={{ $json.email }}",
"subject": "Message for Freshworks CRM contacts",
"message": "Replace this Gmail send with your Freshworks CRM node — only deliverable, verified contacts reach it.",
"options": {}
},
"type": "n8n-nodes-base.gmail",
"typeVersion": 2.1,
"position": [
900,
300
],
"name": "Send email",
"webhookId": "",
"credentials": {
"gmailOAuth2": {
"id": "",
"name": "Gmail account"
}
}
},
{
"parameters": {
"operation": "verify",
"email": "={{ $json.email }}",
"additionalOptions": {}
},
"type": "n8n-nodes-billionverify.billionVerify",
"typeVersion": 1,
"position": [
540,
300
],
"name": "Verify Email (BillionVerify)",
"credentials": {
"billionVerifyApi": {
"id": "",
"name": "BillionVerify account"
}
}
},
{
"parameters": {
"conditions": {
"options": {
"caseSensitive": true,
"leftValue": "",
"typeValidation": "loose"
},
"combinator": "and",
"conditions": [
{
"id": "is-deliverable",
"leftValue": "={{ $json.is_deliverable }}",
"rightValue": "",
"operator": {
"type": "boolean",
"operation": "true",
"singleValue": true
}
}
]
}
},
"type": "n8n-nodes-base.if",
"typeVersion": 2,
"position": [
720,
300
],
"name": "IF deliverable"
}
],
"connections": {
"When clicking ‘Test workflow’": {
"main": [
[
{
"node": "Get contacts",
"type": "main",
"index": 0
}
]
]
},
"Get contacts": {
"main": [
[
{
"node": "Verify Email (BillionVerify)",
"type": "main",
"index": 0
}
]
]
},
"Verify Email (BillionVerify)": {
"main": [
[
{
"node": "IF deliverable",
"type": "main",
"index": 0
}
]
]
},
"IF deliverable": {
"main": [
[
{
"node": "Send email",
"type": "main",
"index": 0
}
],
[]
]
}
},
"settings": {
"executionOrder": "v1"
}
}Workflow templates with Freshworks CRM
Ready-to-use workflows that verify emails before Freshworks CRM sends.
How it works
- 1
Integrate BillionVerify using the n8n community node, the Integrately 1-click connector, or direct REST API calls.
- 2
Trigger verification whenever a new contact is created or updated in Freshworks CRM.
- 3
BillionVerify evaluates syntax, domain validity, SMTP reachability, disposable-domain status, and catch-all flags.
- 4
Store the verification status in a custom Freshworks CRM field to power segmentation and automation rules.
- 5
Use the verified status to include or exclude contacts from campaigns, and set up alerts for contacts flagged as risky.
When to use this
Prevent bad leads from entering the pipeline
Verify email addresses the moment a new contact is synced to Freshworks CRM from web forms or third-party enrichment tools, and automatically tag or reject undeliverable entries.
Protect outbound campaigns from bounces
Before launching an email sequence from Freshworks CRM, run the recipient list through BillionVerify to remove invalid and risky addresses, keeping bounce rates under control.
Maintain data quality after bulk imports
When migrating contacts from a legacy system into Freshworks CRM, verify the entire list with BillionVerify and import only addresses that pass validation.
FAQ
How does email verification improve CRM data quality over time?
By verifying at the point of entry and on a regular cadence, you prevent invalid addresses from accumulating. Clean data leads to more accurate engagement metrics and better sales forecasting.
Does BillionVerify flag role-based addresses like info@ or admin@?
Yes. Role addresses typically reach a distribution list or ticketing system rather than an individual, making them poor targets for personalized outreach. BillionVerify identifies and flags them.
Can I use BillionVerify to verify contacts already in Freshworks CRM?
Yes. Export your contact list, submit it for bulk verification via the REST API or a batch n8n workflow, and write the results back to a custom field in Freshworks CRM.
What bounce rate threshold should I aim for?
Major email providers start throttling or blocking senders above a 2% hard-bounce rate. Regular verification with BillionVerify helps keep your rate well below that threshold.
Verify emails in Freshworks CRM
Create a free account, grab your API key, and stop bounces before they happen.
Get started free