Liveagent email verification with BillionVerify
LiveAgent is an omnichannel customer support platform combining helpdesk ticketing, live chat, and call center tools. Integrating BillionVerify with LiveAgent ensures that contact emails added to your support system are genuine—reducing undeliverable replies and keeping support communication efficient.
Why verify before the send
Support tickets, contact forms, and live chat sessions often capture emails that are mistyped, temporary, or role-based. Verifying these addresses with BillionVerify before they enter LiveAgent prevents undeliverable follow-up emails, protects your sending domain, and gives agents confidence that their responses will actually reach the customer.
Ready-to-use n8n workflow
Import this workflow into n8n — it verifies every address with BillionVerify before Liveagent sends, so only deliverable contacts are emailed. Install the BillionVerify community node first, then add your API key.
{
"name": "Verify emails before sending in LiveAgent + BillionVerify",
"nodes": [
{
"parameters": {},
"type": "n8n-nodes-base.manualTrigger",
"typeVersion": 1,
"position": [
240,
300
],
"name": "When clicking ‘Test workflow’"
},
{
"parameters": {
"assignments": {
"assignments": [
{
"id": "email-field",
"name": "email",
"value": "jane@example.com",
"type": "string"
}
]
},
"options": {}
},
"type": "n8n-nodes-base.set",
"typeVersion": 3.4,
"position": [
460,
300
],
"name": "Get contacts"
},
{
"parameters": {
"sendTo": "={{ $json.email }}",
"subject": "Message for LiveAgent contacts",
"message": "Replace this Gmail send with your LiveAgent node — only deliverable, verified contacts reach it.",
"options": {}
},
"type": "n8n-nodes-base.gmail",
"typeVersion": 2.1,
"position": [
900,
300
],
"name": "Send email",
"webhookId": "",
"credentials": {
"gmailOAuth2": {
"id": "",
"name": "Gmail account"
}
}
},
{
"parameters": {
"operation": "verify",
"email": "={{ $json.email }}",
"additionalOptions": {}
},
"type": "n8n-nodes-billionverify.billionVerify",
"typeVersion": 1,
"position": [
540,
300
],
"name": "Verify Email (BillionVerify)",
"credentials": {
"billionVerifyApi": {
"id": "",
"name": "BillionVerify account"
}
}
},
{
"parameters": {
"conditions": {
"options": {
"caseSensitive": true,
"leftValue": "",
"typeValidation": "loose"
},
"combinator": "and",
"conditions": [
{
"id": "is-deliverable",
"leftValue": "={{ $json.is_deliverable }}",
"rightValue": "",
"operator": {
"type": "boolean",
"operation": "true",
"singleValue": true
}
}
]
}
},
"type": "n8n-nodes-base.if",
"typeVersion": 2,
"position": [
720,
300
],
"name": "IF deliverable"
}
],
"connections": {
"When clicking ‘Test workflow’": {
"main": [
[
{
"node": "Get contacts",
"type": "main",
"index": 0
}
]
]
},
"Get contacts": {
"main": [
[
{
"node": "Verify Email (BillionVerify)",
"type": "main",
"index": 0
}
]
]
},
"Verify Email (BillionVerify)": {
"main": [
[
{
"node": "IF deliverable",
"type": "main",
"index": 0
}
]
]
},
"IF deliverable": {
"main": [
[
{
"node": "Send email",
"type": "main",
"index": 0
}
],
[]
]
}
},
"settings": {
"executionOrder": "v1"
}
}Workflow templates with Liveagent
Ready-to-use workflows that verify emails before Liveagent sends.
How it works
- 1
Connect BillionVerify to LiveAgent via the n8n community node, Integrately, or the REST API.
- 2
Trigger a verification whenever a new contact email is submitted through a form, live chat, or API.
- 3
BillionVerify checks the address for syntax, domain validity, SMTP reachability, and disposable/role-based patterns.
- 4
Valid addresses flow into LiveAgent as contacts; invalid or risky ones are flagged or held for review.
- 5
Run scheduled bulk verification on existing contacts to keep the LiveAgent database current.
When to use this
Validate Contact Form Submissions
Before creating a new contact or ticket in LiveAgent from a web form, BillionVerify confirms the email is valid and active—preventing undeliverable support replies and keeping your contact database accurate.
Clean Bulk Contact Imports
When importing customer lists into LiveAgent for proactive outreach or onboarding emails, run addresses through BillionVerify first to remove bounces, invalid domains, and disposable accounts.
Protect Outbound Support Campaigns
Before sending satisfaction surveys or re-engagement campaigns from LiveAgent, verify the target list with BillionVerify to maintain deliverability and protect your email sender reputation.
FAQ
Does verifying emails in real time affect the support ticket creation speed?
BillionVerify's API is designed for low-latency use and typically responds within a second. For high-volume environments, async verification lets tickets be created immediately while the check runs in parallel.
What types of addresses does BillionVerify flag as risky?
It flags invalid syntax, nonexistent domains, unresponsive mail servers, disposable providers, catch-all domains, and role-based addresses such as support@ or admin@ that are unlikely to belong to a real individual.
Can I use BillionVerify to audit an existing LiveAgent contact list?
Yes. Export your contacts, submit them to BillionVerify's bulk endpoint, and reimport with verification status tags. This helps you segment and suppress bad addresses before your next outreach.
Is the integration available without a developer on the team?
Yes. Integrately offers a 1-click connector between BillionVerify and LiveAgent-compatible workflows. The n8n community node is also no-code friendly for those already running n8n automations.
Verify emails in Liveagent
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