Video transcript

1. 00:00Intro

   Here is how to spot shared mailboxes before a sequence starts. A role account is a shared mailbox, like info, sales or support. It reaches a function, not a named person. Role Account Detection flags those addresses before you assign them to anyone. It is free, with no signup, and 20 checks every 24 hours. Try a support address, and click Detect role account.

2. 00:28Read the result

   It comes back as a role account, because support matches a known role pattern. Mail may still deliver. But reply rates and spam scoring are often worse than personal inboxes. A role label describes purpose, not whether the mailbox works. Check the SMTP status separately before you send.

3. 00:46What to do with them

   So don't delete these by default. Move info and sales out of sequences meant for named decision makers. Keep billing, support and security when your message is really for that team. One more thing. A clean result doesn't prove a personal inbox. It only means no common role pattern matched.

4. 01:06Get started free

   20 free credits every day you use your account, up to 600 a month. No credit card required. Start at billionverify.com.

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